Register your Dubai apartment, get utility connection at same time
No need for tenants to visit Dewa office
By Pemirates 24/7
Published Monday, November 23, 2015
Dubai tenants going in for Ejari registration, which is mandatory under the law, will now be able to apply for water and electricity connection at the same time without having to visit Dubai Electricity and Water Authority’s (Dewa) office.
Called ‘Takamul,’ the initiative launched by Dewa and Dubai Land Department (DLD) will allow customers to instantly open a Dewa account at Real Estate Regulatory Agency-accredited offices.
The move is aimed at improving government services and is part of Dewa’s ‘Your Happiness Is Our Priority’ initiative.
“We have collaborated with DLD to launch Takamul to facilitate and simplify procedures for customers as well as provide quality services that exceed their expectations,” said Saeed Mohammed Al Tayer, CEO, Dewa.
DLD Director-General Sultan Butti bin Mejren added: “The initiative is in line with our commitment to provide easy and accessible services for citizens and residents, according to the highest international standards, so that Dubai remains the preferred place to live, work, visit and invest. This is also in line with Dubai Vision 2021, to ensure that Dubai continues to be a leading city in different fields.”
Previously, tenants had to visit the Dewa office after completing Ejari. Through Takamul, those who take houses on rent will be able to submit a copy of the lease contract issued by the house owner and a copy of the Emirates Identity Card to Real Estate Regulatory Agency when completing Ejari. Thereafter, the customer will receive an email from Dewa that includes a weblink that will allow to pay the deposit online.
The weblink will include information about the Dewa account number and number of the property. Once the customer pays the deposit, either online or by any other payment method, Dewa will instantly connect electricity and water services to the customer’s apartment.
The cost of Ejari is Dh195. The refundable deposit for Dewa connection for an apartment is Dh2,000 and for a villa is Dh4,000.